Crisis Negotiators

Crisis Negotiator PhotoCrisis negotiation is a set of communication skills designed to reduce the risks of a critical incident and increase the options available to resolve a situation peacefully.

The Elmhurst Police Crisis Negotiation Team is made up of 7 full-time, sworn officers who have obtained additional training in negotiation and crisis intervention tactics. These officers respond to critical incidents where a person poses a threat to themselves or others.

Some of the incidents the team may respond to include those involving:

  • Barricaded persons
  • Domestic problems
  • Emotionally disturbed persons
  • High risk warrant service
  • Hostage incidents
  • Persons trapped in the act of committing a crime
  • Suicidal persons
The goal of the Crisis Negotiation Team is to peacefully resolve crisis situations by listening and responding to concerns through the use of effective communication tactics. The crisis negotiators are another group of professionals within the Elmhurst Police Department who are dedicated to maintaining the safety of the residents and visitors to the City of Elmhurst.